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Modern business requires a new approach to leadership
October 18, 2004

Dear Doctor:

Traveling as much as I do, from time to time I find some golden nuggets in those airline magazines you’d find in the seat pocket in front of you. In the September edition of The American Way, author Robert McGarvey points out the evolution of business leadership in recent times in his “Field Guide for the New CEO.”

In a day gone by, business leaders were primarily dominant megalomaniac types who led with passionate force. While this iconoclastic approach is great for radical paradigm shifts, the current marketplace has encouraged a kinder, gentler form of leadership that capitalizes on human nature and positions the CEO as a coordinator of talent, energy and drive. He points out seven qualities that exemplify this new style of management.

New leaders are humble, and use their modesty to make themselves more authentic for their charges. New leaders are inclusive, and take into account the opinions and positions of their advisors and underlings. New leaders are broad-minded, with more of a global perspective that guides their judgment. New leaders are intimate, and develop a trade-at-shoulder-level relationship with their employees, regardless of status.

New leaders are values-oriented, and set a congruent example for those who observe and emulate. New leaders are empathetic, extending themselves to walk a mile in the employees’ moccasins and respond accordingly. And finally, new leaders are absolutely honest, creating a tone of openness and transparency that is refreshing for middle management and uplifting for the overall team.

This profile is in direct opposition to the old-fashioned image of the aggressive boss who stomps people at whatever cost to move his or her company ahead. The modern business, and a chiropractic practice is certainly a business, requires a different level of sensitivity, not only in crisis but in daily operations.

When a CA or associate doctor sees that the director doctor is willing to get his or her hands dirty, to work side by side with a great attitude, to maintain high standards around ethics and integrity, and represent the finer attributes of humanity, there is a greater likelihood that the team will demonstrate these qualities, as a reflection of the leader.

Look at yourself objectively, and rate yourself in each of these seven areas. By shaping yourself to fit the model of the new CEO, you put yourself in position to get the most out of your team, and help more people in your community.

Dennis Perman DC, for The Masters Circle PS Have you registered for The SuperConference? It will be like nothing you’ve ever seen in chiropractic – please call 800-451-4514, or visit themasterscircle.com.

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